Gas Certificates - confirmation of receipt

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Mr Apple
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Following the recent case of a S21 failing due to the tenant not being provided with a gas certificate, I am thinking how I best manage the process.

Typically I have been emailing the gas certificate and now ask for confirmation of receipt, but 9 times out of 10 the tenant does not confirm back.

The gas engineer used to leave a copy of the certificate at the property, but this is no longer happening as the certificates are now electronic.

What is everyone else doing? Should I be ensuring receipt? Do most people just email it and assume its fine?

Even having the tenant agree to receive communication via email, does not confirm receipt of the email.

12/03/2018 14:43

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