Apparent System Failure/ Request for Advice Not Actioned

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Dear Advice Team.

I wish to enquire again:

Has the apparent the system issue (which led to a request for advice not appearing as a formal request for Advice Team help despite the auto-response copied below) been identified and rectified?

I ask because some requests to the Advice Team are obviously - in the scheme of things - "time-sensitive" (if not urgent).

Thank you again for your assistance.

Copy Auto-Response from RLA
Dear Tom
Thank you for your enquiry "Tenant Threatening to Withhold Rent for Repairs", your message has been forwarded to the RLA's Landlord Advice Team.
You will be notified by a further email when the RLA have responded to your query.
As you have posted the enquiry on the member forums you will also receive notification when a member has replied to your message.
If you want to see and respond to your message on the forums please use the following link: You will also find this link alongside your enquiry within myRLA.
Best Regards,
Your RLA Team
03330 142 998


01/06/2018 15:23

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