Long term tenant with cats - which are now causing issues
We have a tenant who has two cats which were agreed on the tenancy, so this is not an issue. The issue is that following their recent property inspection the cats have scratched quite a bit of carpet up but the house really smells of cat mess (probably due to the overflowing cat litter trays!).
I need to write to this tenant to politely advise them to keep the property tidy etc, can anyone help with (polite) wording on this?
I've not come across this type of issue before so I'm not sure of the best way forward.
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