Ex tenant vacated but wants to collect items from property

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Where does the landlord and ourselves stand legally on this question please?
Our tenant moved out of a property on 1st September and returned the keys. After the end tenancy check was carried out it was decided by the landlord that he wanted her to make a contribution from her bond due to the property not being left as it should have been.
The tenant is not in agreement with this so now wants to remove her curtains, blinds and loft ladder she left behind (all left as a kind gesture to the landlord) plus she also paid for and installed a shower years ago which she now wants back also due to the disagreement that has arisen over the deduction required from the bond.
Does the landlord legally have to give her access to the property to remove these items?

Many thanks

10/09/2018 16:26

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