Refunding deposits

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M
Member
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As an agency once we complete the checkout at a propery we then ask the tenants to forward us their final bills and as long as everything is alright with the property we refund the deposit however increasingly no bills are being forwarded and we have several deposits in our holding account. We then write a letter confirming the final readings and reminding them to forward the bills in order for the deposit to be released, if we still do not recieve the bills is it reasonable to give a time limit before the tenants dposit is lost? And if so what kind of time limit would you consider suitable?

Many thanks

17/03/2008 00:00

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