Tenants fee ban

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Northampton Rooms
Northampton Rooms
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I understand that the fees ban comes into operation on 1-6-19.
Therefore no admin fees etc.
However,what about lock out charges where the tenant has lost or temporarily misplaced the keys or left them in their locked room.
If we do go in we charge anything between £10 to £50 depending upon the time if a weekend etc as we have to drive in and it takes about 2 hours for the round trip.This is cheaper than the locksmith but if we are unable to charge something for our time and expenses we will tell them to pay for a locksmith!
Any ideas?

01/05/2019 09:41

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