Serious Problems With William H Brown/Sequence Homes
Considering I am £3,500 out of pocket due to lost rental income I felt this gesture at the very least insulting as I feel that there administrative error was entirely to blame for the delay.
I have looked into the ombudsman for estate agents but have found that W H Brown are only registered as a sales agent, the ombudsman will therefor not deal with a complaint against the lettings department. I have also looked at ARLA but they can only meter out professional guidance and punishment, not compensation.
Can you offer me any advice as to how to procede
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