12months fees but rented only 6 months. Refuse to refund!!!!

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M
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Dear sir or madam,
I obtained a tenant through a well known National agency, with a 12 month contract, finders only. I manage my own property, but was charged a % fee over the full 12 month term.
When the tenant used his 6 month get out clause the agency refuses to refund saying that this was a finders fee only and so no refund was due. The amount in question is over 400.
What can I do about this?????
Please reply ASAP, Nick

PS. this is the second time I have contacted you, last time about a month ago, but still no reply.

11/05/2008 00:00

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