Carpet stains

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New landlord. Just wanted to know what other landlords have done.

End of a tenancy (tenancy commenced before TDS in place), noticed stains to carpet (from spillage of coffee/drinks) to longue and bedrooms at final inventory check. Tenants claim was accident and has tried to clean it themselves but unsuccessful. They claim that I can not withold amount from deposit as it should be classified as wear and tear.

I am going to get a quote from a carpet cleaner for the stain removal and get it cleaned and deduct the amount from the deposit. Is this reasonable? What would others do?
Thanks for the advice

01/10/2007 00:00

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