I Have a tenant who has stopped paying rent 2 months ago. I managed to contact them 5 weeks ago and was told that they had hit financial difficulty but would start to pay their rent again, yes they did for 1 week and then nothing else since. Calls were made to the tenant along with text messages and 2 visits to the property but with no success, so they were served with a section 21(4)(a) 3 weeks ago. The whole process from serving notice to gaining possession with a bailiff takes around 4 months. I am thinking of informing the tenant that I am appointing a debt collecting company which I hope will get them to leave the property or get some kind of response from them.
Am I allowed to appoint a debt collector and inform the tenant of my intensions or is it perceived as a "heavy handed" approach and will it scupper my chances of getting them out of the property???? I need to know if the tenant can accuse me of harassment and file a complaint against me or if it is a genuine action that can be taken.
It is worth mentioning that both tenants are in full time employment.
I look forward to any response.