housing benefit has stopped

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Hi,
I have given the section 21 notice, which expired on 19/04/09. My insurance company is sorting out the legal side, but are taking forever. The housing benefit has stopped being paid on the house even tho its is a month in arrears, and should not stop due to it as well as the fact they look like they are still in the house. I have been online to look at the rent account with the london borough of lewisham, and instead of 3 tenants, it now says there are 2. I have contacted HB about this, and all they can tell me is due to the data protection act they can't inform me of anything. I told them that i'm the landlady, and at no point have i recieved a letter etc to say the tenants have left. They just say, there is nothing they can tell me. What do i do now? Can i just change the locks as all 3 tenants are not of the same family and share a kitchen and bathroom? is it enough info that the LBL statement says one has gone? or do i have to go to court?
08/05/2009 00:00

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