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We have been contacted by our local police who have informed me that there have been 6 complaints made against the tenants of our property. The complaint is they are playing loud music at all times of the day and night.
The local police support officer has tried to contact the tenants but they are either not in or are not answering the door.
We have hand posted a letter through their door asking them to contact us to discuss the complaints and reminding them of the fact that they are contractually bound to abide by the terms of the tenancy which does include a point they that should not cause any neighbour to complain about the behaviour in the property.
I am unsure of our next step now as they are failing to either curb the music or respond to our request for contact, can you please advise what we should do next.
Thanks

Caroline

22/01/2013 00:00

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