dss tenant in arrears

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Our tenant has failed to supply the housing benefit team with a bank statement and therefore the 15 weeks rent arrears that he owes us, that would be paid to us as a back dated payment, will be terminated for good, if the statement is not with them by the 23rd October. We know that he has taken delivery of the statement, is there any way we can make him take it to the council.
He told us he had taken it to the office but when we called the council they said they had not received it, when we then called him to check the date that he said he had dropped it off, he accused us of harassment......where do we stand?
11/10/2010 00:00

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