This is an eLearning course. Learn at your own pace
from the comfort of your own home.

Fees Ban, Deposits and Inventories (eLearning)

The Tenant Fees Ban, effective from 1st June 2019, has rendered all landlords and agents unable to charge any upfront fees to tenants. This includes referencing fees, admin fees and many default fees to name but a few. However, landlords still have the option to take a security deposit and recover any damages or loss incurred as a result of the tenant's actions.

The legislation around deposits remains complex, this course explains step by step what landlords need to do to comply. It also explains the importance of having a property inventory, even for unfurnished properties.


This course is designed to navigate the complex laws on deposits so that landlords can be confident in completing their own inventories, take and protect deposits and deal with disputes with ease. It also contains interactive content on the Tenant Fees Act and what landlords and agents can expect from this new law.

Please note: this course does not qualify you to become an inventory clerk.

Course Content

This eLearning course is in 4 parts and provides interactive learning resources and knowledge checks. There is no test for this course but on completion learners will be able to download a certificate for their records.

  • Deposits and the Law - This section will look at your obligations in protecting a security deposit and the maximum cap applicable from 1st June 2019. Penalties can be high so this will give you the knowledge you need to ensure you get it right.
  • Inventories - Failure to carry out a comprehensive inventory will virtually render any deposit taken as worthless. In order to be able to claim for any damages, landlords must be able to evidence the condition of the property. This section provides practical tips, including example video and photos.
  • Handling Disputes - In most cases landlords and tenants are able to mutually agree any deductions. However, in the event of disputes the tenancy deposit schemes arbitration process is available. This section provides practical tips along with TDS case studies which allows you to put yourself in the shoes of the adjudicator.
  • Tenant Fees Ban - An RLA produced video detailing what the ban means for both landlords and agents, the maximum deposit cap, prohibited fees, the holding deposit cap and the default fees that you are able to charge.

This course is suitable for:

  • New and existing Landlords
  • New and existing Lettings Agents
Please note: The licence will last for 12 months from the time of purchase.
RLA Member
from £28.00
Non Member
from £35.00

Continuous Professional Development

Remember that Continuous Professional Development points (CPD) apply to RLA courses. You can also get CPD points for being a member of the Residential Landlords Association.

What else can apply to my CPD?

Residential Landlords Association Accreditation Scheme

Residential Landlords Accreditation Scheme Logo

This course is worth 3 basic CPD points with the Residential Landlords Association Accreditation Scheme

RLAAS is a national scheme who aim to encourage, acknowledge and actively promote good standards and management practice by owners and to assist owners and tenants to undertake their respective responsibilities to each other.

RLAAS is open to all landlords who operate in the private sector, and accreditation is FREE. Members of RLAAS also receive a discount when enroling for a course operated by the Residential Landlord's Association.

To find out more, and what RLAAS means to landlords and tenants across the country, visit the RLAAS website.

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