Join the Residential Landlords Association
This course has dates in
London and Manchester

Universal Credit

Job Centres across the UK are now delivering Universal Credit ‘Full Service’. This means those tenants migrating to Universal from Housing Benefit or Local Housing Allowance have to make their claim to DWP rather than their local council, and manage their claim online to receive their housing costs as part of their monthly payment.

As of March 2019, some 1.6 M people in the UK were claiming Universal Credit and of these people, 37% were in employment. From July 2019 tenants that claim benefits such as ESA, Child Tax Credit, Working Tax Credits and other ‘in work’ benefits will also migrate over to Universal Credit.

Universal Credit will not just affect those landlords with tenants that are out of work or deemed vulnerable, ‘managed migration’ will affect around three-four million people.

We would advise all members with tenants who claim any of the following benefits to come along to this course to find out how you can prepare yourself to effectively navigate the new system.

Importantly, you will find out how your tenants can access this new “housing costs” benefit, enabling you, to minimise the extent of rent arrears and your own rental loss that may otherwise occur.



After completing this course, you should be able to:

Suitable for

This course includes lunch and refreshments throughout the day.

Parking and public transport instructions will be provided in your confirmation email once you have booked the course.

RLA Member
from £132.00
Non Member
from £165.00
Date Time Location  
23rd September 2020
10:00 - 16:00 London Book Now
11th November 2020
10:00 - 16:00 Manchester Book Now

Continuous Professional Development

Remember that Continuous Professional Development points (CPD) apply to RLA courses. You can also get CPD points for being a member of the Residential Landlords Association.

What else can apply to my CPD?

Course Enquiry

We are currently planning additional dates for this course. If you would like to be informed when these are arranged, please click here.

Residential Landlords Association Accreditation Scheme

Residential Landlords Accreditation Scheme Logo

This course is worth 3 basic CPD points with the Residential Landlords Association Accreditation Scheme

RLAAS is a national scheme who aim to encourage, acknowledge and actively promote good standards and management practice by owners and to assist owners and tenants to undertake their respective responsibilities to each other.

RLAAS is open to all landlords who operate in the private sector, and accreditation is FREE. Members of RLAAS also receive a discount when enroling for a course operated by the Residential Landlord's Association.

To find out more, and what RLAAS means to landlords and tenants across the country, visit the RLAAS website.

View our training terms and conditions.
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