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Depositguard

If you have a tenancy that started after April 2007 and you take a tenancy deposit, under the provisions of the UK Housing Act 2004, the landlord must protect the deposit, using a government-approved Tenancy Deposit Scheme and serve all the required documentation within 30 days of receiving the deposit.

We offer two schemes that you can use to protect your tenants' deposits, Insured and Custodial. Both of our schemes are brought to you in partnership with TDS.

What is Insured / Custodial?

John King, Head of Member Services, talks you through the differences between DepositGuard's deposit protection offerings.

Allowing you to make the right choice for you and your business.

Choose Your Scheme!

Insured scheme

  • You hold the deposit
  • Lowest rates for landlords on the market
  • Fixed term and periodic protection
  • Fast online service
  • Unlimited downloads and access to fully compliant documentation
  • Exclusive support from the Landlord Advice Team and step-by-step user guide
  • Free access to ADR (Alternative dispute resolution) if the tenancy ends in dispute
  • Administered by the multi-award-winning Tenancy Deposit Scheme (TDS)

Custodial scheme

  • TDS holds the deposit
  • Free to use
  • Fixed term and periodic protection
  • Fast online service
  • Unlimited downloads and access to fully compliant documentation
  • Exclusive support from the Landlord Advice Team and step-by-step user guide
  • Free access to ADR (Alternative dispute resolution) if the tenancy ends in dispute
  • Administered by the multi-award-winning Tenancy Deposit Scheme (TDS)

You can find out more about the custodial and insured schemes in our FAQ and DepositGuard help and documents section. If you require further assistance, please call the RLA Advisors on 03330 142 998.

Anti Fraud Warning

Please be aware that we understand criminals are placing fake property adverts on property portals, demanding money to be transferred as a deposit to make a viewing of a property available for rent. If you have been asked to transfer money into a bank account to secure a viewing, please be vigilant as it could be a potential scam.

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