Tenancy Deposit Protection - Frequently Asked Questions & Answers For Tenants

What is a Tenancy Deposit?

The legislation defines a tenancy deposit as money intended to be held as security to ensure that the tenant pays the rent and complies with the terms of the tenancy. Money is defined as cash or otherwise, so it would include cheques, bank transfers credit card payments, money orders and postal orders as well. The purpose of the tenancy deposit scheme is to protect sums of money, deposited with the landlord which are returnable so long as the tenant has paid the rent and has not otherwise broken the tenancy terms.

How do I find out whether my Tenancy Deposit is protected or not?

You can contact any of the following schemes to check whether your tenancy deposit is protected:

  • TDS
  • Deposit Protection.com
  • MyDeposits

The scheme will be able to confirm if the deposit is protected. A tenant will be able to ask the scheme administrators direct for confirmation that the deposit is protected under the tenancy deposit scheme.

What do I do if I know my Tenancy Deposit is not protected?

If you have discovered that your tenancy deposit is not protect, we recommend that you speak to the Citizens' Advice Bureau, Shelter or seek specialist advice from a Solicitor.

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